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Troubleshoot display issues

  • Tearing:
    Enable V-sync.
  • Black Screen:

    If Moonlights resolution is set beyond 1080p, you’ll get a black screen.
    Only our CloudUltra SKU support 1440p. If resolution is set to 1080 and you still get a black
    screen, please contact support.
  • Picture quality is bad:
    Ensure resolution is set accordingly in Moonlight and Cloud PC and that your network
    meets the requirements.
    Note text quality is expected to be low quality on the Windows Desktop as the software is
    optimized for gaming scenarios only.

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Tagged 1440p, Bad, Display, Quality, resolution, Tearing, V-Sync
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